A VERY important fact to know, ACCA reports the cost of a new customer for HVAC is between $250 and $300. That means you should be prepared to spend $300 to acquire 1 new customer. While the cost is high, the lifetime value of an HVAC customer is estimated to be $42,700. Protecting your existing customers should be of high importance to you. Communicate with them 3 to 4 times a year. At a minimum, send them a service reminder for each season.
The best of both worlds is combining direct mail and digital media in your advertising campaign. Forbes Agency Council reported a 25% increase in response rates when direct mail was combined with social media.
If you’re looking for maximum results, then our Neighbor Network Plus is the right program for you.