A VERY important fact to know, ACCA reports the cost of a new customer for HVAC is between $250 and $300. That means you should be prepared to spend $300 to acquire 1 new customer. While the cost is high, the lifetime value of an HVAC customer is estimated to be $42,700. Protecting your existing customers should be of high importance to you. Communicate with them 3 to 4 times a year. At a minimum, send them a service reminder for each season.
The best of both worlds is combining direct mail and digital media in your advertising campaign. Forbes Agency Council reported a 25% increase in response rates when direct mail was combined with social media.
If you’re looking for maximum results, then our Neighbor Network Plus is the right program for you.
iNNsite provides the When, What, and Where to any Neighbor Network program by using Historical Weather Data, Consumer Search Behavior and Homeowner Demographics to enhance your targeting capabilities.